Last Updated: 2026-03-01
At AseanVolt, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform for sourcing industrial products, agricultural goods, and connecting with suppliers across Southeast Asia.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, company name, job title.
Business Information: Product inquiries, purchase history, supplier preferences.
Technical Data: IP address, browser type, device information, cookies.
User Content: Messages, reviews, uploaded documents (e.g., product specs, certifications).
2. How We Use Your Information
We use your data to:
Facilitate buyer-supplier connections and transactions.
Respond to inquiries and provide customer support.
Improve our platform, services, and user experience.
Send updates about products, offers, or platform changes (you may opt out anytime).
Comply with legal obligations in Southeast Asian jurisdictions.
3. Sharing of Information
We do not sell your personal data. We may share it only when necessary with:
Suppliers or buyers you choose to communicate with.
Service providers (e.g., cloud hosting, logistics partners) under strict confidentiality agreements.
Government or regulatory authorities, if required by law (e.g., customs, tax compliance).
4. Data Security
We implement industry-standard security measures — including encryption, access controls, and regular audits — to protect your data from unauthorized access, loss, or misuse.
5. Your Rights
Depending on your country (e.g., Thailand, Indonesia, Singapore, Vietnam), you may have the right to:
Access, correct, or delete your personal data.
Withdraw consent for marketing communications.
Request a copy of your data in a portable format.
To exercise these rights, contact us at: support@AseanVolt.com.
6. International Data Transfers
Your data may be processed in countries where our servers or partners operate, including within and outside Southeast Asia. We ensure adequate protection through contractual safeguards.
7. Children’s Privacy
Our platform is not intended for individuals under 18. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted here with an updated “Last Updated” date.
9. Contact Us
If you have questions about this policy or your data, please contact our Data Protection Officer at:support@AseanVolt.com